You will find that most building companies are members of the Federation of Master Builders.

The FMB is the building industry’s largest trade organisation, representing over 13,000 small and medium size companies in the UK.

The federation promotes standards of excellence, and helps its members to continually improve levels of business performance and customer service. For Builders to join the FMB they need to pay an annual fee and as long as they dont get too many complaints in a year, then there will not risk of losing their membership. I say too many complaints because they will let one or two be forgotten due to an average builder/customer disagreement which can’t really be prevented. This is not perfect for the customer but if that company have ten or more complaints in one year the FMB will investigate and it could jeopardise the builders membership for good.

You can check all the expelled Members out @ www.fmb.org.uk.

“I know of one or two companies who have lost their FMB due to lying to clients saying that they were inculding an FMB Masterbond Warrenty in with their contract price, Filing out the all the paperwork in front of the customer and then throwing it all away without sending it to the Federation.”

An FMB 10 year Masterbond Warrenty is where your builders work is covered by the federation so if there are any structural problems within that period the FMB will cover any costs for materials and labour by dealing with another FMB Member.

All FMB members must have a proven track record and good business standing, aswell as being carefully vetted before they are allowed to join. They are also required to adhere to a strict code of practice which is like a set of guidelines that they have to agree to. The FMB Masterbond Warrenty normally costs around 1.5% of the overall contract between you and your builder. For more information about the FMB Please go to www.fmb.org.uk.

This entry was posted on Thursday, January 18th, 2007 at 3:05 pm and is filed under Professional bodies. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.